Amazon appears to be down, with over 20,000 reported problems

Based on over 20,000 reports, Amazon appears to be experiencing an outage. Downdetector shows reports rose starting at 1:41 pm ET, reaching 18,320 by 2:26 pm and peaking at 20,804 at 3:32 pm ET. There were also a smaller number of complaints about Amazon Prime Video and Amazon Web Services.

Amazon hasn’t confirmed any specific problems. An Amazon support account on X posted at 3:02 pm ET that "some customers may be experiencing issues" and that Amazon is working "to resolve the issue." Per Downdetector, half of the reports involved checkout, 21 percent came from mobile app users, and 17 percent pointed to problems with product pages.

Ars Technica can confirm that some product pages fail to load properly or at all, and that the Amazon homepage sometimes fails to load. Update 3/5/2026 7:57 p.m. ET: As of 4:10 p.m. ET, reports of problem started declining on Downdetector and were down significantly by 5:55 p.m.

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