Betterment warns users after fake crypto promotion urged sending BTC or ETH

Betterment warned users on Friday to disregard a crypto promotion message that circulated, calling it an unauthorized notification sent through a third-party system. Screenshots shared on Reddit showed the message urging recipients to send as much as $10,000 worth of Bitcoin (BTC) or Ether (ETH) to specified wallet addresses and promising the funds would be “tripled” and returned within hours.

The message, framed as an official promotion celebrating Betterment’s “best-performing year,” mirrored common scam tactics such as time pressure, unusually high guaranteed returns and direct wallet transfers; some users said similar language also appeared in emails. In a statement posted on X, Betterment confirmed the message was not legitimate and said it had been sent without authorization via a third-party system used for marketing and other customer communications.

Betterment wrote, "Please note that this is not a real offer and should be disregarded," and apologized for any confusion. The company is a US-based digital investing platform best known as a robo-advisor; while it is not a crypto exchange, it offers crypto investing as a linked product through an integrated crypto service.

The statement did not say how many users received the message or whether any funds were lost.

Key Topics

Crypto, Betterment, Bitcoin, Ethereum, Reddit, X