Coinbase Faces Backlash Over Delayed Super Bowl Payouts

Coinbase is facing mounting criticism after many participants in its Super Bowl “Big Game Challenge” reported delayed or missing Bitcoin payouts, even after qualifying for shares of the advertised prize pool. On Reddit and other forums, users described confusing and frustrating experiences: some who correctly predicted outcomes still haven’t been paid, others saw winnings appear briefly then disappear, and some reported payouts shown in USD without transferability.

A number of participants said the app initially confirmed a win after five correct picks—the threshold for eligibility—but a later email said they had not won, prompting accusations of a “rug pull.” Coinbase support has said rewards are being held until all prediction markets and mail‑in entries are settled, in line with the contest’s official rules, and that verified winners will receive Bitcoin directly by February 23, 2026.

Users say lack of transparency and account migrations have made it hard to confirm settlement status.

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