Goldman Sachs details AI push and the risks to its strategy

Goldman Sachs laid out its AI strategy in its 2025 shareholder letter, framing the refreshed One Goldman Sachs initiative as a “new operating model propelled by AI.” The bank highlighted six areas it sees as ripe for disruption: client onboarding and KYC, vendor management, regulatory reporting, lending, enterprise risk management, and sales enablement.

Leaders said the effort involves more than retooling platforms—it requires rethinking how people are organized, decisions are made, and productivity, efficiency, and resilience are measured. Executing that plan will hinge on talent. Goldman warned competition from both financial firms and technology companies remains intense, and it has “experienced increased competition in hiring and retaining employees” tied to its tech initiatives and newer business lines.

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