Telstra JV to cut more than 200 jobs as AI work shifts to India

Telstra and Accenture's $700m joint venture, announced in 2025, is expected to result in more than 200 job losses as the telco rolls out AI capabilities and shifts some work to India. The figure stands at 209 roles. A JV spokesperson said teams had been notified of proposed changes, including reducing roles where work is no longer needed and moving some work to the JV team in India.

If the changes proceed, affected staff would be helped to find new jobs at Telstra or Accenture or offered access to a career transition program and retrenchment benefits. The JV plans to use Accenture’s global capabilities, advanced AI expertise and specialist hub in India to deliver Telstra’s data and AI roadmap more quickly, anticipating improved cost efficiencies and an enhanced customer experience.

The move follows wider reductions at Telstra: in 2024 the company cut 2,800 jobs from its enterprise business, and in May 2025 it said "AI efficiencies" would allow it to shrink its workforce by 2030.

India

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