Verizon mobile and data outage affects over 170,000 users, tracking site shows

Verizon said on Wednesday it was working to restore mobile and data services after more than 170,000 users reported outages to the tracking website Downdetector.

Users reported disruptions early Wednesday afternoon, and some said their mobile devices displayed “SOS” in the status bar where their network signal normally appeared. Downdetector showed that the outage began just after noon on Wednesday.

“We are aware of an issue impacting wireless voice and data services for some customers,” said a spokeswoman for Verizon, Karen Schulz. “Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.”

The company said it was working to restore services; the Times noted the matter was a developing story.

Key Topics

Tech, Verizon, Downdetector, Karen Schulz, Mobile Network, Wireless Services