Frank Bisignano, the IRS’s first chief executive, faces his first tax filing season

Frank Bisignano, the first chief executive of the Internal Revenue Service, began his first tax filing season on Monday as he seeks to steady an agency that has gone through months of turmoil. The I.R.S. spun through seven leaders in 2025, and roughly 25,000 employees — about a quarter of its workforce — left under President Trump as Congress pursued deep budget cuts even after Republicans passed a series of complex tax changes the agency must administer.

More than 140 million returns arrive during the roughly 10-week filing season, and many Americans expect refunds that can be vital for low-income households. Mr. Bisignano, who was recruited to the newly created chief executive role while also serving as commissioner of the Social Security Administration, has said the agency is prepared: 'The job is to deliver the best results we have ever seen,' he said in an interview.

He works at the I.R.S. roughly two days a week, commuting from New Jersey 'in his private plane, according to five people familiar with his schedule,' and has reorganized I.R.S. leadership so more people report directly to him, assigning oversight of compliance work to himself and naming Jarod Koopman to a senior role while Gary Shapley was made deputy chief of criminal investigations.

Supporters say his private-sector experience brings needed stability — 'This guy is competent, he is for real,' Fred Goldberg said at a recent tax conference — but uncertainty remains.