Nadella says AI must deliver useful outcomes or risk losing social permission

Pcgamer reported that at the World Economic Forum Annual Meeting 2026, Microsoft CEO Satya Nadella warned that AI will lose public support unless it is used to "do something useful that changes the outcomes of people and communities and countries and industries." On the supply side, Nadella said AI companies and policy makers must build out "a ubiquitous grid of energy and tokens," which he linked to the current task making it difficult to buy RAM at a reasonable price.

On the demand side he said firms and workers must begin using AI; he called it a "cognitive amplifier" that gives "access to infinite minds" and urged job seekers to pick up AI skills "in the same way people master Excel." He gave a concrete example: "When a doctor can … spend more time with the patient, because the AI is doing the transcription and entering the records in the EMR system, entering the right billing code so that the healthcare industry is better served across the payer, the provider, and the patient, ultimately—that's an outcome that I think all of us can benefit from." The article notes companies already offer AI recording and note-taking tools and that one study said medical professionals reported "tremendous benefits" while calling for more research.

Key Topics

Tech, Satya Nadella, Microsoft, World Economic Forum, Artificial Intelligence, Emr System