Creator

Richard Blank

Richard’s journey in the center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

3319 videos
76 followers

Videos

Latest videos from Richard Blank

The future of BPO AI ?

The future of BPO AI ?

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
smart without glasses

smart without glasses

2 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Secret to success ?

Secret to success ?

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Positive energy

Positive energy

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The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Personalize to Win the Call.

Personalize to Win the Call.

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Key career lesson?

Key career lesson?

1 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Hustle beats big budgets.

Hustle beats big budgets.

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
How Small Budgets Win Big?

How Small Budgets Win Big?

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
How do you define leadership?

How do you define leadership?

1 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...
Good time to start up?

Good time to start up?

0 views
The American Business Podcast. Call Center Business Insights with Richard Blank, Episode 152, Season 5 YouTube-Award-Winning, America's fastest growing educational and...