Creator
richardblank
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Videos
Latest videos from richardblank
Can we talk about the buffer boomerang technique? Stand Out Get Noticed podcast (The C Method Episode 283) guest Richard Blank.
A style that immediately anchors with the client 100%. Stand Out Get Noticed podcast guest Richard Blank
Secrets to properly introduce yourself on the phone. Stand Out Get Noticed podcast guest Richard Blank
This phone technique really reduces any sort of defense from a gatekeeper or filter. Stand Out Get Noticed podcast guest Richard Blank
You're looking to gain 30 seconds for a pass to pitch a sale. Stand Out Get Noticed podcast guest Richard Blank Costa Rica's Call Center.
Two minutes are the best segments to gauge somebody's tell signs. Stand Out Get Noticed podcast guest Richard Blank Costa Rica's Call Center.
Stand Out Get Noticed podcast introduces special guest Richard Blank Costa Rica's Call Center.[The C Method podcast Episode 283]
TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center full interview.