Creator
richardblank
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Videos
Latest videos from richardblank
INspired INsider Podcast guest Richard Blank Costa Rica's Call Center full interview.
How to increase call conversion telemarketing metrics? INspired INsider Podcast guest Richard Blank Costa Rica's Call Center
INspired INsider Podcast welcomes guest Richard Blank Costa Rica's Call Center
What is happening is that people are texting too much and they are not calling. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
A smooth transition when becoming an expat in Costa Rica. Positive Talk Radio guest Richard Blank Costa Rica's Call Center.
The company game room pinball machines are older than the young telemarketing agents. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
Are there gifted and very hardworking human beings in call centers? Positive Talk Radio guest Richard Blank
Positive Talk Radio introduces guest CEO Richard Blank Costa Rica's Call Center