Creator
richardblank
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Videos
Latest videos from richardblank
The Business Vitality Podcast. Starting With A Clean Slate with Costa Rica's Call Center, Richard Blank. Episode 137
The Business Infrastructure Podcast show. Scale Tales From the Ground Up. How to build a call center? Episode #213
Business growth on purpose podcast Episode 160: Keys to Connecting with New People with Richard Blank
The Brilliant Leaders Spotlight podcast. Empathy is the the smartest strategy for scaling. Episode 3 with Richard Blank.
The BRILLIANCE + PASSION Project with Adam Hommey presents the sales journey of Richard Blank. A long shot CEO story.
How Is this Old-School Retro Gamer Enhancing the Sales Experience!? The Brian Nichols Show episode 518:
Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Costa Rica's Call Center's Richard Blank
Big Boss Show. How to Build a 150 Person Call Center and Train Telemarketers with Richard Blank