HARDNESS AND RUDENESS ARE INFERIOR TO TENDERNESS AND AFFECTION
When others are rude to us, it's best to fight with tenderness and compassion, like water overcomes fire.
It is conceivable that when violence is resisted with violence, it can have negative effects that trigger quarrels and divisions.
Word to the wise by LAO TZU
"Water is able to penetrate rocks and mountains no matter how hard. It shows that gentleness is able to overcome violence."