Ethics of Phone Communication.INSIDE BS PODCAST SHOW GUEST - RICHARD BLANK COSTA RICAS CENTER

Richard Blank
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I always believe that lying on the phone is not ethical. I'm not saying I'm lying, and I'm not saying that we're being slick. There's nothing wrong with being clever. And as long as you say a person's name a certain way, or a company's name a certain way with your anonymity, they can kind of maybe reduce the fact that you're a telemarketer or you're selling something and you make a different sort of first impression approach.

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