A Personal Journey: From Center Agent to Owner.

If you can get past your parents' guilt, you can live anywhere. So I decided to make up my mind and stay. And the next thing you know, here we are 22 years later. I learned the business from the inside and out. I didn't start C-level. I learned everything within a center and I sat with the proletariat. I was in the cubicles, making the phone calls, seeing the good and the bad, breaking bread. And so I skipped a step. DIY for business podcast guest Richard Blank Costa Ricas Center.