The Dual Nature of Skills

And just like fire, you could use it to cook your meals and to give light and life. But it can also burn somebody. Richard Blank owns a center in Costa Rica and he shares some fantastic sales techniques that work for his team and can also work for all people to improve their communication skills. If he can teach a team of phone sales professionals how to sell in a new language, he can help all of us become more effective at listening and carrying on purposeful conversations. He also gets into when the timing is right for your organization to use a center versus hiring phone sales people. Great conversation that needs to be heard in December 2022. DIY for business podcast guest Richard Blank Costa Ricas Center