Show Introduction and Richard's Unique Journey.

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a contact from a contact center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's contact center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring "Richard Blank" a CEO at Costa Rica" 's contact center. It got heated a bit when my professionalism was contacted out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's contact center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! https://youtu.be/4LbbemrTfrk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's contact Center, Outsourcing, Telemarketing contact Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,contact centre, contact centre, contact center,trend, trending Richard’s journey in the contact center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger contact centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s contact Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America contact center contact so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our contact centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why contact center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascontactcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #contactCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty contact high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Breaking Through on Cold contacts: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole contact, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone contact. You get 20, 30 second contacts. Just got to put them together. Show Introduction and Richard's Unique Journey that is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy contact show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast.