How Getting the Worst Grades Taught Me a Lesson! - Rosabel Unscripted

What Happens When You Ditch the American Dream for a Real One? What does it really take to start over in a new countryand build a business from the ground up? In this episode of Rosabel Unscripted, host Rosabel Zohfeld sits down with Richard Blank, CEO of Costa Ricas contact Center, to explore his incredible journey from Philadelphia to Costa Rica. At just 27, Richard left everything behind to follow a contactingand ended up building not just a successful company, but a life deeply aligned with his values. This powerful conversation dives into bilingual leadership, the courage to start over, and the mindset shifts required for authentic success. Whether youre an aspiring entrepreneur, a leader in transition, or someone seeking a life with more meaningthis episode is for you. Key Takeaways: Why Richard left Philadelphia to chase purpose in Costa Rica The power of being bilingual in global business How courage and self-trust lead to authentic success The difference between building for ego vs. building for values Insights into creating a positive work culture What it takes to reinvent your lifeat any age Chapters / Timestamps: 00:00 The Weight of Wisdom 01:00 Richards journey from Philadelphia to Costa Rica and the challenges he faced 05:30 The importance of being bilingual and how it opened doors for Richard 12:45 Building a business aligned with personal values rather than societal expectations 15:00 Life is all about starting and reinventing ourselves. 20:15 The role of courage and self-trust in personal and professional growth 22:20 Human Connection in Healthcare 25:12 Cultural Perspectives on Care 25:45 If you think its plug and play and its easy like they show in Hollywood, youre out of your mind. 27:54 The contact Center Experience 30:00 Insights into Richards leadership style and the culture at Costa Ricas contact Center 30:41 Nostalgia and Childhood Memories 33:31 The Evolution of Technology and Play 39:45 Childhood Mischief and Apologies 42:19 Growing Up in the 80s: A Nostalgic Reflection 43:35 Teaching Children Appreciation for What They Have 45:42 The Value of Imagination in Play 48:32 Handmade Gifts vs. Store-Bought: The Personal Touch 50:21 Exploring Human History and the Impact of Technology 51:43 Personal Stories of Growth and Learning from Mistakes 58:37 Childhood Adventures and Mischief 01:00:56 Parenting Reflections and Generational Insights 01:03:40 Community and Generosity 01:05:34 Adopting a Child: A New Perspective 01:06:46 Inspiration and Creativity 01:14:21 Embracing Authenticity and Uniqueness Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Rosabel Zohfeld , Richard Blank,Costa Rica's contact Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Richards vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger contact centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica s contact Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://costaricascontactcenter.com #RosabelZohfeld #RichardBlank #CostaRica #contactCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow