What is the secret to client retention

Strategic Business Advisors Podcast. A nearshore outsourcing conversation with Richard Blank Strategic Business Advisors By Cary Prejean Conversations with strategic business owners, advisors and accomplished game changers. https://youtu.be/1ctLoFKjzRo https://youtu.be/l9qrgBt6Npg https://youtu.be/V7-Lapch6o https://youtu.be/JJ-Mo8MUDWM https://youtu.be/ncj5qWHnTCc https://youtu.be/r0V1RVywZH4 https://youtu.be/6rHKP3wGOSY https://youtu.be/l5v8qjAaI14 https://youtu.be/YgOw1tTPXZA https://youtu.be/m-51TxukuE8 https://youtu.be/2RhykPJq6uw https://youtu.be/MlqnFWcAEbw https://youtu.be/XBJc9Ye-AN0 https://youtu.be/OnKBSm12-p0 https://youtu.be/vfxyH-4D8QM Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank Call Center commercial with Rapper GblackDaBest and Freestyle break-dancer Yeik Lawson Rodríguez. https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 The Feliciano School of Business at Montclair State University. A Costa Ricas Call Center visit with Richard Blank. https://youtu.be/prcJZJnTm28 #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #StrategicBusinessAdvisors #CaryPrejean Conversations with business owners, business coaches and other thought leaders in industry to discover what theyre seeing in business in terms of: Recurring problems/breakdowns and solutions used to address them. Best practices in their business New trends/technology emerging in business Listen in for the latest trends. In this interview with Richard Blank, Founder and CEO of Costa Rica's Call Center, we discuss his journey from growing up in Philadelphia to starting a call center in Costa Rica. Richard shares his rich experience in starting and scaling a business, his management style, his priority to take care of customers and methods he uses to keep it all fun. Very interesting conversation. A very interesting gentlemen, who appreciates the contribution his employees are and has some insight into building lasting relationships. Cary Prejean, a native of Louisiana, is the founder of CFO Consulting, LLC with over 35 years of experience as a CFO in industry and as a CFO consultant. His background includes a bachelors degree in accounting, a CPA license and hes a certified ontological coach with Newfield Network. He works with business owners to help them turn their business into what hes labeled the well-oiled machine process. He is a public speaker and hosted the Financial Design Hour on WJBO radio in Baton Rouge for several years. He has also taught courses over an eight-year period in finance at Louisiana State University, University of Louisiana-Lafayette, Southeastern Louisiana University and Baton Rouge Community College. He also facilitated courses in the ontology of language for Education for Living Seminars, Inc. in south Louisiana, Iowa, and Tennessee for seven years. These courses were focused on personal growth and effectiveness and leadership and team building. As a business owner, nothing is more frustrating than feeling stuck. You can see whats possible, but youre too busy putting out fires. It doesnt have to be this way. Ive coached thousands of busy business owners to get to the next level. Regardless of your industry (e.g., e-commerce, manufacturing, distribution), you dont need platitudes and inspiration. You need strategic insights and solutions. Given the demands of running a business, you need more than bookkeeping. Leverage my strategic and financial business experience to reach your next level goals. Our Mission We realize that owning and running a business can be a frustrating, stressful and overwhelming pursuit. Youre working long hours and you never seem to be able to catch up. Youre constantly having to put out fires. You wonder why your employees just dont get it and cant seem to finish anything out of the norm. You feel stuck and are unsure about the future of your business. You cant take extended time off because you fear the business would implode without your constant attention. You lose sleep worrying about what may be happening that could threaten your business. You struggle with knowing what actions to take to make the business run smoother and be more profitable. I get it. Ive been there. And I want you to know its not your fault. What we offer is a better way to own a business. Rather than constantly going over reams of reports trying to figure out whats going on, well get you dashboards on a weekly basis that will allow you to truly manage by the numbers. Your time looking over your companys operations and finances will take just one hour per week. Rather than being frustrated with employees who wont or dont resolve issues without you having to get involved, youll have a highly functioning team of dedicated employees who are on board.